Terms of Service for AstrifTech LLP

Welcome to AstrifTech LLP. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms.

1. About AstrifTech LLP

AstrifTech LLP is a technology-driven agency based in Bengaluru, Karnataka, India, specializing in website development, AI chatbot development, SEO optimization, influencer marketing, social media management, and video editing services.

2. Acceptance of Terms

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

3. Services Offered

AstrifTech LLP provides the following services:

• Website Development: Custom WordPress websites, business websites, e-commerce platforms, landing pages, and portfolio websites
• AI Chatbot Development: AI-powered chatbots for customer support, lead generation, and user engagement
• SEO Optimization: Search engine optimization services to improve online visibility
• Influencer Marketing: Influencer partnership and campaign management
• Social Media Management: Content creation, posting, and social media account management
• Video Editing: Professional video editing for marketing and promotional content

4. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Use our services for lawful purposes only
• Respect intellectual property rights
• Not interfere with or disrupt our services
• Maintain the confidentiality of your account credentials
• Pay all fees and charges associated with your use of our services
• Provide necessary materials and information for project completion

5. Payment Terms

Payment Schedule

• Payment terms will be specified in individual service agreements
• Typical payment structure: 50% advance, 50% upon project completion
• Monthly retainer agreements for ongoing services like social media management

Late Payments

Late payments may result in:

• Suspension of services
• Late payment fees
• Interest charges as applicable
• Termination of ongoing projects

6. Project Scope and Deliverables

Project Definition

• All projects will have clearly defined scope, timeline, and deliverables
• Changes to project scope may incur additional charges
• Client approval is required at specified project milestones

Revisions

• Standard projects include a specified number of revisions
• Additional revisions beyond the agreed limit may incur extra charges
• Major scope changes will require a new project agreement

7. Intellectual Property

Client Content

You retain ownership of content you provide to us, including:

• Text, images, and media materials
• Brand assets and logos
• Business information and data

Our Work Product

Upon full payment, you will own:

• Website designs and code developed specifically for you
• Custom content created for your project
• Final video editing deliverables

Retained Rights

AstrifTech LLP retains rights to:

• Our proprietary methods, processes, and frameworks
• General knowledge and experience gained
• Use completed projects in our portfolio (with client permission)
• AI models and chatbot frameworks we develop

8. Warranties and Disclaimers

Service Warranty

We warrant that our services will be performed with reasonable skill and care. However, we do not guarantee:

• Specific business results or outcomes
• Website ranking improvements
• Social media engagement levels
• Chatbot performance in all scenarios

Technical Support

• We provide 30 days of free technical support after project delivery
• Extended support and maintenance packages are available
• Emergency support may incur additional charges

9. Limitation of Liability

To the maximum extent permitted by law, AstrifTech LLP's liability is limited to the amount paid for the specific service in question. We are not liable for indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business opportunities.

10. Termination

Termination by Client

• Clients may terminate services with 30 days written notice
• Payment for work completed up to termination date is required
• Delivered work products remain the property of the client upon payment

Termination by AstrifTech

We may terminate services immediately for:

• Non-payment of fees
• Violation of these Terms
• Abusive or inappropriate behavior
• Illegal use of our services

11. Confidentiality

We maintain strict confidentiality regarding client information and project details. We will not disclose confidential information to third parties without written consent, except as required by law or for the performance of services.

12. Force Majeure

AstrifTech LLP is not liable for delays or failures due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, internet outages, or pandemic-related restrictions.

13. Dispute Resolution

Governing Law

These Terms are governed by the laws of India and the jurisdiction of Karnataka state courts.

Resolution Process

• Initial disputes should be addressed through direct communication
• If unresolved, disputes may be subject to mediation
• Legal proceedings, if necessary, will be conducted in Karnataka, India

14. Data Protection and Privacy

We are committed to protecting your data and privacy. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal information.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the revision date. Continued use of our services after changes constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

17. Contact Information

For questions about these Terms or our services, please contact us: